Tokyo Private Tour FAQ – Booking, Safety & Travel Information
Tour Details & Experience
Q.
A.
What is included in the Tokyo private tour fee?
The Tokyo private tour fee includes :
・Licensed English-speaking guide
・Hotel pick-up (within Tokyo)
・Personalized itinerary planning through a pre-tour consultation
Q.
What is not included in the tour fee?
A.
The Tokyo private tour fee does not include:
・Transportation costs
・Lunch and other food/drinks
・Entrance fees
・Private car or taxi fares
・Any other personal expenses
Q.
How much does transportation cost for a one-day tour in Tokyo ?
A.
During a full-day Tokyo private tour, public transportation typically costs around 1,000 yen per person.
We recommend preparing an IC transportation card, such as Suica or PASMO, or adding Apple Pay Suica to your smartphone before the tour.
Q.
Can I choose the starting time of the tour?
A.
For the 4-hour tour, you can choose a starting time from 10:00 AM, 10:30 AM, 11:00 AM,
11:30 AM, or 12:00 noon.
For the 6-hour tour, the starting time is fixed at 10:00 AM (ending at 4:00 PM).
Q.
Is hotel pick-up available only for hotels in Tokyo?
A.
Hotel pick-up is available for accommodations within Tokyo as part of the private tour service.
However, we always try to be as flexible as possible. If you are staying at a hotel near Tokyo, please contact us before making a reservation so we can check availability.
If you are arriving by cruise ship, pick-up at Tokyo International Cruise Terminal is available.
Do I need to pay for the guide’s transportation or entrance fees during the Tokyo private tour?
Q.
You do not need to cover the guide’s regular public transportation costs during the Tokyo private tour. In some cases, facilities waive admission fees for licensed guides. If an entrance fee is required and you would like the guide to accompany you inside, we kindly ask that you cover the guide’s admission fee.
A.
Q.
Is this Tokyo private tour suitable for families with babies or young children?
A.
Yes, this Tokyo private walking tour is suitable for families with babies and young children. We adjust the pace according to your child’s age and energy level, and family-friendly spots, rest breaks, and flexible scheduling can always be included.
Tokyo is generally very safe and clean, and we carefully choose routes that are comfortable and manageable for strollers when needed. Although we operate as a professional tour service, I personally guide every tour to ensure a relaxed, stress-free experience for both parents and children.
Booking & Payment
Q.
Are babies included in the group size?
A.
Yes, infants (aged 0) are included in the group count.
Can I change the tour date after my reservation is confirmed?
Q.
Yes, you may change the tour date at no additional charge, as long as a guide is available on your preferred alternative date.
If no guide is available and you need to cancel, our standard cancellation policy will apply.
A.
Q.
How far in advance can I book a tour?
A.
We generally accept tour bookings starting about four months in advance.
However, if you are considering dates further ahead, please feel free to contact us.
Q.
Could you please arrange Shinkansen tickets and hotel accommodations for us?
A.
Unfortunately, we do not arrange Shinkansen tickets or hotel accommodations.
However, if you need assistance during the tour ― for example, stopping by a ticket counter to purchase tickets or helping with seat reservations ― we will be happy to assist.
Q.
I would like to book a guide for two days. Is that possible?
Yes, of course.
Please free to let us know your preferred dates by email or through the contact form.
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Q.
How do I pay for the tour?
A.
At this time, tour bookings are accepted via the contact form or by email.
After your booking request is confirmed, we will send you a PayPal invoice.
You can pay by credit card without creating a PayPal account.
Safety & Travel Tips
Q.
Is Tokyo safe for tourists?
A.
Tokyo is considered one of the safest major cities in the world for tourists. Violent crime is extremely rare, and visitors can explore most neighborhoods comfortably. Clear public transportation, helpful locals, and well-lit streets make Tokyo a safe destination for international travelers.
Q.
Is Tokyo safe at night?
A.
Tokyo remains generally safe at night, especially in busy areas like Shinjuku and Shibuya. Late-night trains run frequently, and streets are well-lit. Visitors should avoid aggressive street touts and stay aware in entertainment districts, as in any large city.
Is Tokyo safe for solo female travelers?
Q.
Yes, Tokyo is widely considered one of the safest cities in the world for solo female travelers. Japan has a very low crime rate, and women commonly use public transportation alone, even at night. As in any major city, staying aware of your surroundings is recommended, but overall Tokyo offers a safe and comfortable travel experience for women visiting alone.
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Q.
What safety tips should visitors know in Tokyo?
A.
While Tokyo is very safe, visitors should stay aware in busy areas and avoid street touts. In Japan, cash is still widely used, and basic local etiquette—such as speaking quietly on public transportation—is appreciated. Japan is also prone to earthquakes, so knowing basic emergency procedures can provide extra peace of mind during your trip.
About the Guide & Tour Options
Q.
Do you offer tours in languages other than English?
A.
Unfortunately, our tours are available only in English.
Q.
Do you offer tours outside of Tokyo?
A.
Our tours are primarily focused on Tokyo, but we can also offer private tours to nearby destinations that are easily accessible without rushing.
Kamakura and Kawagoe are available options. If you are interested, please feel free to let us know your request in the message section of the contact form.
At this time, we do not offer tours to Hakone.
Helpful Links for Sightseeing
• Visit KAMAKURA – Official tourism site for Kamakura
• Koedo Kawagoe Tourism Association – Official English tourism site for Kawagoe
Q.
Is this Tokyo private tour suitable for families with babies or young children?
A.
Yes, this Tokyo private walking tour is suitable for families with babies and young children. We adjust the pace according to your child’s age and energy level, and family-friendly spots, rest breaks, and flexible scheduling can always be included.
Tokyo is generally very safe and clean, and we carefully choose routes that are comfortable and manageable for strollers when needed. Although we operate as a professional tour service, I personally guide every tour to ensure a relaxed, stress-free experience for both parents and children.
Q.
What is a Government-Licensed Guide?
A.
A Government Licensed Guide, also known as a nationally certified interpreter-guide, is a guide who has passed Japan’s official licensing examination.
Until 2018, this license was required for anyone who wished to work as a paid guide in Japan. However, due to the rapid increase in inbound tourism, this regulation was removed, and it is now possible for anyone to work as a guide without holding a license.
There are many wonderful guides, both with and without licenses, but the certification can serve as a valuable point of reference when making your decision.