General Terms & Conditions

1. Introduction

These General Terms and Conditions (“Terms”) apply to all services provided by Tokyo Harmony Tours (“the Guide”, “we”, “us”, or “our”).

By booking a tour or service through this website, you agree to these Terms and Conditions.

These Terms may be updated or revised from time to time without prior notice.
The most recent version will always be posted on this page.

2. Services

We provide private guided tours and related travel services in Japan.
All services are offered in English and are designed for international visitors.

Tour details such as duration, price, and inclusions are listed on the website.
Please note that all photos and images on this website are for illustrative purposes only and may differ from the actual location, weather, or experience on the tour.

3. Booking and Payment

You must be at least 18 years old to make a booking.

All prices listed on this website are shown in Japanese Yen (JPY) and include a 10% consumption tax.
Prices are subject to change without prior notice.

Reservations can be requested by submitting an inquiry through our website's contact form or by email.
Payment is currently accepted via PayPal invoice after the booking details have been confirmed.
Your booking will be confirmed once payment has been completed.

4. Cancellation Policy

Please refer to our Cancellation Policy page for details on cancellations, refunds, and rescheduling.
The policy varies depending on the type of tour and the timing of the cancellation.

5. Liability

While we make every effort to provide safe and enjoyable tours, we are not liable for any injury, loss, or damage arising from accidents, natural disasters, transportation delays, or personal circumstances beyond our control.

We strongly recommend that all participants obtain comprehensive travel insurance before joining the tour.
Travel insurance may provide coverage for medical emergencies, trip cancellations, lost property, and other unexpected situations.
Without proper insurance, you may be responsible for significant expenses in case of an emergency.

6. Privacy

We collect and use personal information only to the extent necessary to process bookings and communicate with clients.
Your information will not be shared with third parties except where required by law or to fulfill a service you have requested.
For more information, please refer to our Privacy Policy.

7. Governing Law

These Terms are governed by the laws of Japan.
Any disputes shall be subject to the exclusive jurisdiction of the Tokyo District Court of Japan.

8. Legal Notice

Business Name: Tokyo Harmony Tours
Representative: Michiyo Araki
Email: tokyoharmonytours@gmail.com

Address: Our address is available upon request when there is a legitimate and verifiable need.

Phone: Our telephone number is available upon request when there is a legitimate and verifiable need.

Payment Methods: Payments are currently accepted via PayPal invoice.
Service Delivery: Tour details and dates are confirmed at the time of booking.
Refunds: Please refer to our Cancellation Policy.

9. Contact

For questions regarding these Terms or your booking,

Please contact us: tokyoharmonytours@gmail.com